When making your choice, look at your samples in the space you plan to use them to assess how the colour looks...
We can accept returns so long as they are in perfect condition and in the original packaging however there will be a 20% restocking fee applied. You will be required to organise the delivery of the goods back to our warehouse where we will then check the goods and process the refund accordingly.
As composite and plastic material expands and contract down the length of the product from changes in temperature, we do always suggest a small expansion gap is left between the post and the boards of each product. The correct spacing required can be found in the installation guide.
Superior and Ultimate Range of products are manufactured to withstand the elements, but to ensure their lasting beauty we recommend taking extra care when moving bar b que’s and furniture, etc around your perimeter. Any marks will naturally weather and blend in with the rest of the board after 2-3 months. Natural tanning water marks may also appear in the first 1-2 months after installing our range products. This is the natural tanning oils being released from the wood powder and will wash away over time or can be removed with warm soapy water.
After installation of your fencing, there is a settling in period of 3 months. To speed up this process we advise you wash your fencing down with a spray lance to remove any manufacturing / installation debris that may still be present.
